Car owners are appealing to the National Insurance Commission (NAICOM) and the Nigerian Police to enforce insurance claim settlements with the same diligence they apply to third-party motor insurance. They argue that this level of enforcement would foster greater public acceptance of insurance in general.
Victor Ukong, a motorist based in Abuja, underscored the necessity for innovative strategies to ensure timely claims payments by insurance companies, particularly concerning third-party insurance. He stated, “NAICOM must take decisive action and impose penalties on companies that fail to settle claims, with the involvement of the police in this initiative.”
Mrs. Lydia Abe, a civil servant, expressed her concerns regarding the inadequate settlement of claims, which has led to her reluctance to consider insurance options. She called on NAICOM to reinforce its regulatory framework to guarantee prompt payments, thereby fostering trust and motivating more individuals to purchase insurance.
READ ALSO: Mandatory Third-Party Insurance Enforcement Begins Today – Nigerian Police.
Business owner Glory Eke appealed to NAICOM and insurance providers to enhance public awareness of third-party motor insurance, emphasizing the importance of helping consumers better understand the product to attract a larger customer base. NAICOM’s Insurance Commissioner, Olusegun Omosehin, encouraged Nigerians to recognize the benefits of third-party insurance and assured them of NAICOM’s commitment to ensuring claims are honored. He remarked, “We urge Nigerians to acknowledge the advantages and trust that NAICOM is dedicated to ensuring claims are paid,” and highlighted the establishment of a dedicated complaints desk for addressing motorists’ concerns.
Furthermore, NAICOM has recently collaborated with the Federal Road Safety Corps (FRSC) to promote adherence to mandatory third-party vehicle insurance, with the goal of enhancing road safety through effective enforcement measures. During a press conference in Abuja, Omosehin reiterated their commitment to improving road safety and regulatory compliance. The Nigerian Police commenced nationwide enforcement of the third-party motor insurance policy on February 1, 2025, under the guidance of Inspector General of Police Kayode Egbetokun.
